The official Netflix has stopped supporting the old version of the software At present the default pre installed Netflix software in the projector cannot be used and an error will be reported when logging in Current processing method Completely delete the original pre installed Netflix application then go to the application store to search for Netflix again download and install it and you can continue to use it But the latest version no longer supports remote control operation you need to use the mouse to operate Notice This product is Wanbo a brand of Xiaomi Eco chain and there is no Xiaomi brand on the accompanying packaging Thank you for your understanding The projector system has been upgraded from Android 6 0 to Android 9 0Q I turned it on but there is no screen A Please check whether the power is connected short press the button to turn on the system needs to run for 2 seconds to turn on the light machine please do not press the power button continuously Q How to connect to the Internet A Boot into the settings find the wifi connection check whether the network is good and connect to the wireless network Q What is the throw ratio A The throw ratio is 1 35 1 and the projection size range 40 120 inches The recommended projection size is 50 80 inches Q What kind of equipment is supported to connect the projector to cast screen A Support mobile phones tablets laptops Switch PS4 TV set top boxes etc for screen projection Q Do you suppor