Usually, We Will Ship Shoes Within 24hours; These Shoes Come With Box And Tag;,Usually,Epacket Cost About 12-30Days , If There Are Special Circumstances, The Arrival Of The Package May Be Delayed; Due To The Inevitable Knocks And Bumps That May Occur During The Way ;We Cannot 100% Sure That The Shoe Box Is Intact. Please Do Not Open Dispute Due To A Damaged Shoe Box ; The size is Manual measurement, the error range is 0.5-1cm; our size is the standard size; we do not acept disputes of size mismatch unless we send the wrong size; its recommended to choose one size up;Because loose shoes are more comfortable than shoes